More Google reviews for your cleaning business.
End-of-lease cleaning has a moment no other service can match: the text that says the bond has been returned in full. There is no higher point of goodwill in this industry.
It arrives two weeks after you finished, long after anyone thought to ask for a review.
Why your review count lags.
Your two customer types fail in opposite directions. One-off bond cleans are highly motivated but gone within a fortnight. Commercial contracts run for years, produce hundreds of clean-days, and generate a single review if you are lucky — because nobody asks the office manager who has quietly relied on you since 2019.
The bond clean is closed and invoiced. The request goes out on a delay tuned to that job type, rather than the instant the vacuum is back in the van.
Illustration only. No ranking outcome is implied or promised.
The work this covers.
Any job that ends with a customer and a closed job card. We can restrict it to the job types worth asking about.
- End-of-lease and bond cleaning
- Commercial and office contracts
- Carpet and upholstery steam cleaning
- Builders and post-construction cleans
- Window and high-access cleaning
- Regular domestic cleaning
Three steps. Two of them are ours.
We connect your software
One call. We hook up whatever you already run — ServiceM8, Xero or one of thousands of others — write the messages in your voice, and test it on a real job. You install nothing.
Your team works as normal
No new app. No extra button. No “did anyone remember to ask?” on Monday morning. Nobody’s day changes.
The reviews come in
Job marked complete, or invoice marked paid — an SMS and an email go out in your name, with a direct link to your Google profile.
Connects to ServiceM8, Xero and thousands of other tools — whatever holds your customers’ details. See setup in full.
Every customer gets the same message.
ACCC guidance on online reviews
No incentives. No filtering. No writing reviews on anyone’s behalf. Requests are neutrally worded and identical for every customer.
Privacy Act 1988 & the APPs
Your customer data is encrypted in transit and at rest, used only to send the requests you authorised, and never sold or shared. Deleted on request.
No gating. No sentiment filtering.
No selective branching. Every customer gets the same message and the same public link, whether the job went beautifully or badly — plus a direct private line to you, so a problem reaches your inbox and not just the internet.
From $77 a week, GST included.
Week to week. Seven days notice and you’re out.
Crew
$77
Annual prepay $3,300
Saves approx. 15% · setup waived
- Up to 40 SMS requests per week
- Unlimited email requests (fair use)
- Monthly reporting
- Done-for-you setup
MOST BUSINESSES START HERE
Growth
$110
Annual prepay $4,700
Saves approx. 15% · setup waived
- Up to 100 SMS requests per week
- Unlimited email requests (fair use)
- Monthly reporting
- Done-for-you setup
Fleet
$165
Annual prepay $7,000
Saves approx. 15% · setup waived
- Up to 200 SMS requests per week
- Unlimited email requests (fair use)
- Monthly reporting
- Done-for-you setup
One-off setup is $440 incl. GST, waived when you prepay a year.
Add-on: AI Auto-Reply to Google Reviews — $110/week incl. GST.
Questions from cleaning.
Our commercial clients are on contracts. Who do we even ask?
The person who signed off the job in your system — usually the office or facilities manager. They are asked once at the start of the relationship, not every clean, and a contract renewal is a good second trigger. We set that up with you.
Do I have to install anything or learn new software?
No. Review Automation Australia connects to the software you already have — ServiceM8, Xero and thousands of other tools — and runs it from our end. There is no app for your team and no dashboard you are expected to check.
Will it annoy my customers?
The sequence is short and polite, it goes out in your business name, and it stops the moment someone leaves a review or asks to stop. Every message carries an opt-out, and a customer is only ever asked once.
Am I locked into a contract?
No. Billing is week to week and you can stop with seven days written notice. Annual prepay is optional — it costs approximately 15% less and waives the setup fee.
Can you guarantee a bad Google review will be removed?
No, and nobody honestly can. Google only removes reviews that breach its published policies — fake reviews, competitor sabotage, off-topic content or personal information. A genuine review from a real customer will not be removed, and anyone guaranteeing otherwise is misleading you.
Fifteen minutes. No pitch deck.
We’ll pull up your Google profile and the three businesses beating you in the map pack, and show you the actual gap.
If we can’t close it, we’ll tell you on the call.