More Google reviews for your building business.
You do not do eight hundred jobs a year. You might do fifteen. Every one of them runs for months, ends in a handshake, and represents a customer who has just spent more money with you than with anyone else this decade.
Missing one review is not a rounding error for you. It is seven per cent of your year.
Why your review count lags.
Low job volume means you cannot out-run the problem. A plumber who forgets to ask still collects reviews by sheer throughput. You do not have that luxury — which is exactly why a system that never forgets is worth more to a builder than to almost anyone else.
Practical completion. The final invoice is marked paid in Xero, and the request goes out while the client is still walking friends through the new kitchen.
Illustration only. No ranking outcome is implied or promised.
The work this covers.
Any job that ends with a customer and a closed job card. We can restrict it to the job types worth asking about.
- Extensions and second-storey additions
- Full bathroom and kitchen renovations
- Decks, pergolas and outdoor structures
- Granny flats and secondary dwellings
- Insurance and make-good works
- New residential builds
Three steps. Two of them are ours.
We connect your software
One call. We hook up whatever you already run — ServiceM8, Xero or one of thousands of others — write the messages in your voice, and test it on a real job. You install nothing.
Your team works as normal
No new app. No extra button. No “did anyone remember to ask?” on Monday morning. Nobody’s day changes.
The reviews come in
Job marked complete, or invoice marked paid — an SMS and an email go out in your name, with a direct link to your Google profile.
Connects to ServiceM8, Xero and thousands of other tools — whatever holds your customers’ details. See setup in full.
Every customer gets the same message.
ACCC guidance on online reviews
No incentives. No filtering. No writing reviews on anyone’s behalf. Requests are neutrally worded and identical for every customer.
Privacy Act 1988 & the APPs
Your customer data is encrypted in transit and at rest, used only to send the requests you authorised, and never sold or shared. Deleted on request.
No gating. No sentiment filtering.
No selective branching. Every customer gets the same message and the same public link, whether the job went beautifully or badly — plus a direct private line to you, so a problem reaches your inbox and not just the internet.
From $77 a week, GST included.
Week to week. Seven days notice and you’re out.
Crew
$77
Annual prepay $3,300
Saves approx. 15% · setup waived
- Up to 40 SMS requests per week
- Unlimited email requests (fair use)
- Monthly reporting
- Done-for-you setup
MOST BUSINESSES START HERE
Growth
$110
Annual prepay $4,700
Saves approx. 15% · setup waived
- Up to 100 SMS requests per week
- Unlimited email requests (fair use)
- Monthly reporting
- Done-for-you setup
Fleet
$165
Annual prepay $7,000
Saves approx. 15% · setup waived
- Up to 200 SMS requests per week
- Unlimited email requests (fair use)
- Monthly reporting
- Done-for-you setup
One-off setup is $440 incl. GST, waived when you prepay a year.
Add-on: AI Auto-Reply to Google Reviews — $110/week incl. GST.
Questions from builders.
Our jobs run six months. Is one review at the end really the best we can do?
It is the honest one. We only ask once the work is genuinely finished and paid, because a review written at frame stage is not a review of your build. If you run staged handovers, we can trigger on a nominated milestone instead of the final invoice.
Do I have to install anything or learn new software?
No. Review Automation Australia connects to the software you already have — ServiceM8, Xero and thousands of other tools — and runs it from our end. There is no app for your team and no dashboard you are expected to check.
Will it annoy my customers?
The sequence is short and polite, it goes out in your business name, and it stops the moment someone leaves a review or asks to stop. Every message carries an opt-out, and a customer is only ever asked once.
Am I locked into a contract?
No. Billing is week to week and you can stop with seven days written notice. Annual prepay is optional — it costs approximately 15% less and waives the setup fee.
Can you guarantee a bad Google review will be removed?
No, and nobody honestly can. Google only removes reviews that breach its published policies — fake reviews, competitor sabotage, off-topic content or personal information. A genuine review from a real customer will not be removed, and anyone guaranteeing otherwise is misleading you.
Not quite you?
Fifteen minutes. No pitch deck.
We’ll pull up your Google profile and the three businesses beating you in the map pack, and show you the actual gap.
If we can’t close it, we’ll tell you on the call.