More Google reviews for your air conditioning business.
Your year is not a year. It is six brutal weeks either side of summer where you install more systems than the rest of the year combined, and then a long quiet stretch where the phone barely rings.
Your review count should spike the same way. It never does — because the six weeks you could be collecting reviews are the six weeks nobody has a spare minute to ask.
Why your review count lags.
Seasonality works against you twice. In peak you are too flat out to ask, and in the quiet months there is nothing to ask about. Meanwhile the buying decision happens on the first 35-degree day, when a homeowner opens Google, sees three businesses, and rings the one with the most reviews.
A back-to-back install day in February. Four systems commissioned, four jobs closed in ServiceM8 before you leave the last driveway, four requests out that evening — without anyone on the crew doing a thing.
Illustration only. No ranking outcome is implied or promised.
The work this covers.
Any job that ends with a customer and a closed job card. We can restrict it to the job types worth asking about.
- Split system supply and installation
- Ducted system installation and zoning
- Preventative servicing and coil cleans
- Refrigerant regas and leak detection
- Warranty and breakdown repairs
- Commercial and light refrigeration
Three steps. Two of them are ours.
We connect your software
One call. We hook up whatever you already run — ServiceM8, Xero or one of thousands of others — write the messages in your voice, and test it on a real job. You install nothing.
Your team works as normal
No new app. No extra button. No “did anyone remember to ask?” on Monday morning. Nobody’s day changes.
The reviews come in
Job marked complete, or invoice marked paid — an SMS and an email go out in your name, with a direct link to your Google profile.
Connects to ServiceM8, Xero and thousands of other tools — whatever holds your customers’ details. See setup in full.
Every customer gets the same message.
ACCC guidance on online reviews
No incentives. No filtering. No writing reviews on anyone’s behalf. Requests are neutrally worded and identical for every customer.
Privacy Act 1988 & the APPs
Your customer data is encrypted in transit and at rest, used only to send the requests you authorised, and never sold or shared. Deleted on request.
No gating. No sentiment filtering.
No selective branching. Every customer gets the same message and the same public link, whether the job went beautifully or badly — plus a direct private line to you, so a problem reaches your inbox and not just the internet.
From $77 a week, GST included.
Week to week. Seven days notice and you’re out.
Crew
$77
Annual prepay $3,300
Saves approx. 15% · setup waived
- Up to 40 SMS requests per week
- Unlimited email requests (fair use)
- Monthly reporting
- Done-for-you setup
MOST BUSINESSES START HERE
Growth
$110
Annual prepay $4,700
Saves approx. 15% · setup waived
- Up to 100 SMS requests per week
- Unlimited email requests (fair use)
- Monthly reporting
- Done-for-you setup
Fleet
$165
Annual prepay $7,000
Saves approx. 15% · setup waived
- Up to 200 SMS requests per week
- Unlimited email requests (fair use)
- Monthly reporting
- Done-for-you setup
One-off setup is $440 incl. GST, waived when you prepay a year.
Add-on: AI Auto-Reply to Google Reviews — $110/week incl. GST.
Questions from air conditioning.
Can we push harder over summer and ease off in the quiet months?
Yes. Your weekly SMS allowance is a ceiling, not a quota — in peak you will use all of it, and in the off season you simply will not. Some operators move up a tier for the season and back down after. There is no penalty either way.
Do I have to install anything or learn new software?
No. Review Automation Australia connects to the software you already have — ServiceM8, Xero and thousands of other tools — and runs it from our end. There is no app for your team and no dashboard you are expected to check.
Will it annoy my customers?
The sequence is short and polite, it goes out in your business name, and it stops the moment someone leaves a review or asks to stop. Every message carries an opt-out, and a customer is only ever asked once.
Am I locked into a contract?
No. Billing is week to week and you can stop with seven days written notice. Annual prepay is optional — it costs approximately 15% less and waives the setup fee.
Can you guarantee a bad Google review will be removed?
No, and nobody honestly can. Google only removes reviews that breach its published policies — fake reviews, competitor sabotage, off-topic content or personal information. A genuine review from a real customer will not be removed, and anyone guaranteeing otherwise is misleading you.
Fifteen minutes. No pitch deck.
We’ll pull up your Google profile and the three businesses beating you in the map pack, and show you the actual gap.
If we can’t close it, we’ll tell you on the call.